Security Chain Company ZT990 Super Z Dual and Triple Heavy Duty Truck Tire Traction Chain with QuikDraw Tensioning - Pack of 1

• Superior traction performance
• Fast and easy installation with included rubber tighteners
• Commercial and semi-truck application
• Very durable
• For on road use

I chose the 4 stars for the materials used and the fabrication. I would have give it 5 stars if I was able to try the product in a real situation going over a mountain pass with out any problems with the cables working the way they are designed to work.

I found it a little difficult installing the first one, the second one went on much easier. Not sure how quick they will go on when I am lying in the cold and wet snow.

I hope I dont ever have to use the cables.......these are for "Just in case" PEACE OF MIND.

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Before ordering I checked with Security Chain Company, the manufacturer to make sure I was ordering the correct one. They told me that the price should be $269/pair. SCC lists the ordering unit as a pair, and the weight on this model as 55 lbs/pair.

Amazon lists the shipping weight as 60 lbs, about right after adding packaging weight. When I got the shipment it was a single chain, which is useless. The weight was about 30 lbs.

I called Amazon customer service and the guy on the phone agreed with me that it was a mistake and should be a pair, but he could not send me another single one. He said I must return the first one and they would then send me a pair. He sent me an e-mail for the new order, but it still says the same thing, 1 piece.

I really don't know what I will recieve on the second order, and he said it will take over a month because a hold was placed on this item because of ordering problems with other customers. He assumed that it was probably the same problem I had. Recieving a single instead of a pair. I would feel a lot more confident if someone from Amazon would send me a correctly worded order confirmation that clearly stated that I would recieve a pair.

I rated it one star hoping to get someones attention. i think the chains themselve are good quality. I have used smaller ones on my pickup truck and they worked well and were easy to install. If Amazon would fix the quantity per order problem I would rate them as a 5.
JohnC